Contact Info

• Should you have any question about the Ticket Purchase, please go to the following Q&A first
  https://e-tix.jp/faq/en/faq_en_general.html
• Regarding your ticket purchase at Shochiku Multilingual Website, please send a message from
  https://etix.co.jp/en/question
• You can make ticket reservation by the phone at Ticket Phone Shochiku.
  Telephone: +81-3-6745-0888 (10:00-18:00 JST)
  • Your reservation over the phone will remain valid for a week. If you cannot pick up the tickets at Box Office beforehand, please call us 7 days before the performance.
  • We do not accept cancellation nor exchange for any reason
• Should you have any question about the theater and performance,
  please contact us from the Contact Form.
  • We process inquiries in order during business hours (10 a.m. to 6 p.m., excluding Saturdays, Sundays, holidays, and other closures).
  • Please note that we may not be able to answer to the question regarding media interview, copyright permission, film production, job hunting and so on.
  • Questions for researches may not be answered.
• Regarding "Single Act Ticket" of Kabukiza Theatre, please check the following page first.
  https://www.kabukiweb.net/about/ticket/single-act-tickets/
  • Single Act Ticket is available every day during the performance period at Kabukiza Theatre, Tokyo.
  • Performance time schedules and ticket price will be announced until the first day of the performance. Please check the "NEWS" section of the top page.
• *G-mark guides are currently not available.
  Should you have any question about English G-Mark Guide (captioning service),
  Please contact: hp@eg-gm.jp
  • English Earphone-Guide service was terminated at the end of April 2015.