KABUKI official website

Kabuki : a wonder of Japanese Culture


Kabukiza TheatreJuly 16 ,2019

Ticket refunds for the July 15th and 16th Evening Show at the Kabukiza Theatre(Tokyo)

Due to the illness of Ichikawa Ebizō, ticket refunds will be made to customers who purchased tickets for the Evening Show performance on July 15th and 16th at the Kabukiza Theatre.
Tickets will be needed, so please be sure to keep them safely after those dates. Please check below for further information.

■Customers who may receive the refund are:
Those who purchased tickets for the Evening Show on July 15th and 16th

■Closing date for the application:
August 10th, 2019
※Refunds cannot be made after this date.

・Refunds may only be made for tickets purchased via proper selling routes.
・Refunds cannot be made for tickets which are badly damaged and cannot be recognized.
・If you purchased tickets as a group, please ask the main purchaser for information about the refund.

【Customers who purchased tickets via the box office or by phone(+81(0)3 6745-0888)】
Please bring your tickets directly to the box office at the Kabukiza Theatre located outside of the theatre building. The windows will be open from 10:00AM to 6:00PM.
It will be appreciated if the tickets are brought by the purchaser.

※Please note that the box office will probably be crowded during performance times.
※The refund may only be made while the box office is open. (10:00 AM to 6:00PM)

【Customers who purchased tickets via ETIX (Shochiku Multilingual Online Ticket)】
The refund procedure will be notified by email from ETIX, so please wait to receive that message.
If you have any questions regarding the ticket refund, please contact below.